Accessibility Statement

Effective date: 15 July 2026

1. Our Commitment

Leveluphired Technologies, an initiative of Libraryminds Technologies, is committed to ensuring digital accessibility for people with disabilities and those using assistive technologies. We continually improve the user experience for everyone and apply relevant accessibility standards.

This statement applies to the Leveluphired web platform at leveluphired.com and its subdomains.

2. Conformance Status

We aim for conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as published by the World Wide Web Consortium (W3C). "Conformance" means that all WCAG 2.1 Level AA Success Criteria are satisfied.

The platform is partially conformant. Some parts of the content do not fully conform to WCAG 2.1 Level AA (see Known Limitations below). We are actively working to address these gaps.

3. Applicable Standards and Regulations

• EU Web Accessibility Directive (2016/2102): Applies to public sector bodies. As a private company, this Directive does not legally bind us, but we adopt its standards voluntarily.
• European Accessibility Act (EAA), Directive 2019/882: Applies to certain digital products and services in the EU from June 2025. We are working towards compliance.
• Section 508 (US): Not legally required for our platform, but referenced as a design target.
• India: Rights of Persons with Disabilities Act 2016: We support the principle of accessible ICT products and services under this Act.

4. Technical Specifications

The Leveluphired platform relies on the following technologies for accessibility:

• HTML5 semantic elements (header, nav, main, section, article, footer)
• ARIA (Accessible Rich Internet Applications) attributes for dynamic content
• CSS3 for visual presentation (no CSS for conveying meaning unavailable via HTML)
• JavaScript for interactive components (keyboard navigable, ARIA live regions for updates)

5. Known Limitations

We are aware of the following accessibility gaps and are working to resolve them:

• AI-generated content: Mock interview feedback and resume scores generated by AI may not always be accessible via screen readers if rendered in complex SVG charts. We are adding text-based equivalents to all chart outputs.
• Voice interview mode: The voice recording interface may not be fully operable via keyboard alone. A text-input alternative is available on all voice-mode screens.
• PDF templates: Resume template downloads are provided as DOCX and PDF. PDF accessibility (tagging) is not guaranteed for all templates. We will add tagged PDFs progressively.
• Colour contrast in some badge components: Certain badge colour combinations in the question bank may not meet the 4.5:1 contrast ratio requirement. We are reviewing these.

6. Feedback and Contact

We welcome feedback on the accessibility of the Leveluphired platform. If you encounter a barrier, find content inaccessible, or have a suggestion for improvement:

• Email: accessibility@leveluphired.com
• Subject line: "Accessibility barrier, [brief description]"
• Response time: We aim to respond within 5 business days with a concrete plan or resolution.

If you are not satisfied with our response, you may contact the relevant enforcement body in your jurisdiction. EU residents may contact their national body responsible for enforcing the European Accessibility Act.

7. Enforcement Procedure (EU)

If you are based in the EU and are unsatisfied with our response, you may escalate your complaint to the relevant national enforcement body in your country. The European Commission maintains a directory of national accessibility enforcement bodies at digital-strategy.ec.europa.eu.

8. Formal Complaints

Leveluphired has an internal complaints procedure. If you are not satisfied with our response to an accessibility complaint, you may escalate in writing to legal@leveluphired.com, marked "Formal Accessibility Complaint". We will acknowledge receipt within 2 business days and provide a substantive response within 20 business days.

9. Assessment Approach

We evaluate accessibility on an ongoing basis using a combination of methods: automated checks integrated into our development process, manual keyboard-only navigation passes over new features, screen reader spot checks on the core student journeys (signing up, browsing the question bank, starting a mock interview, and reading a results report), and review of colour contrast in our design system tokens before new components ship. Accessibility issues found in these reviews are tracked and prioritised alongside functional bugs rather than in a separate backlog, so they are fixed as part of normal development work.

10. Preparation of This Statement

This accessibility statement was prepared on 15 July 2026. It was last reviewed on 15 July 2026. It will be reviewed at least annually and updated following significant platform changes.

Last updated: 15 July 2026